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Terry’s Privacy Policy

At Terry’s, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal information under certain circumstances. It also outlines the procedures we follow to safeguard your privacy, and the choices available to you regarding the collection, use, and disclosure of your data.

By visiting and using our website, you agree to the practices described in this Privacy Policy.

Protecting your data is extremely important to us. Any personal information you provide will only be used in accordance with this policy. We collect information only when necessary and directly relevant to our services and transactions with you.

You may browse the website without providing personal information, and your identity will remain anonymous unless you log in using your account credentials.

1. Information We Collect

We may collect personal information when you place an order or interact with our services, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details
  • Date of birth and gender (if applicable)

This information is collected to:

  • Process and fulfill your orders
  • Manage your account
  • Verify financial transactions
  • Improve our website and personalize your experience
  • Provide customer support and respond to inquiries

We may also use your information for research, analytics, and marketing purposes (only if you have not opted out).

Additionally, your name and address may be shared with delivery partners to ensure your order is delivered successfully.

You can access your account to view your order details and manage your personal information. You are responsible for maintaining the confidentiality of your account credentials, and Terry’s is not liable for unauthorized use resulting from your failure to protect your account.

Other Uses of Your Personal Information

We may use your data for surveys and marketing research on an anonymous basis. Participation is optional, and you may opt out at any time.

We may also send you promotional updates about our products, offers, and services if you choose to receive such communication. You can unsubscribe at any time via the link included in our emails.

Anonymous data may also be used for statistical purposes, such as analyzing user behavior and improving our services, without identifying individual users.

Competitions

For any competitions or promotions, your information may be used to notify winners and promote our offers.

Specific details will be provided with each competition.

Third Parties & External Links

We may share your data with trusted partners, service providers, or affiliates to facilitate operations such as:

  • Delivering orders
  • Processing payments
  • Customer support
  • Data analytics and marketing

We may also disclose your data if required by law, or in the event of a business transfer (such as a sale or merger).

Our website may contain links to third-party websites. Terry’s is not responsible for the privacy practices or content of those external sites.

2. Cookies

Cookies are small text files stored on your device to enhance your browsing experience.

While you can browse our website without cookies, certain features—such as shopping cart functionality—may not work properly without them.

We use cookies to:

  • Identify users
  • Improve website usability
  • Track behavior anonymously for analytics purposes

We may use third-party analytics services (such as Google Analytics) to analyze user behavior and enhance our services. These services may collect information such as your IP address and browsing activity.

You can disable cookies through your browser settings; however, this may limit your experience on our website.

3. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

This includes:

  • Secure servers and databases
  • Firewalls
  • Encryption technologies (such as SSL) for payment transactions

While we take all reasonable precautions, no system is completely secure. We strongly advise you not to share sensitive payment information via unsecured communication channels.

You are responsible for protecting your login credentials and ensuring your device is secure from unauthorized access.

4. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate information
  • Request that we stop using your data for direct marketing at any time
  • All such requests can be made free of charge, and we will respond in accordance with applicable laws.